International Marble Virtuoso LLC, doing business as Ultimate Stones Connoisseur ("Ultimate Stones," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit ultimate-stones.com, book an appointment, contact us, or receive text messages from us.

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1. Information We Collect

Information you give us. When you fill out our booking form or a landing page, call, email, or text us, we may collect your name, phone number, email address, project address, project details, and appointment preferences.

Information collected automatically. When you visit our website, we may automatically collect your IP address, browser and device type, pages visited, and the site that referred you. We collect this through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide consultations and estimates
• Schedule, confirm, and send reminders about appointments
• Send updates about your project
• Send promotional messages about our services, but only if you have opted in to receive them
• Improve our website, services, and advertising
• Comply with legal obligations

3. SMS / Text Messaging

When you provide your mobile number and check the consent box on our booking form or landing page, you agree to receive text messages from Ultimate Stones Connoisseur. Depending on the consent you give, these messages may include appointment and consultation confirmations and reminders, responses to your inquiries, project updates, and promotional offers.

• Consent to receive text messages is not a condition of any purchase.
• Message frequency varies.
• Message and data rates may apply.
• To opt out, reply STOP to any message. You will receive one confirmation message, and we will send no further messages unless you opt in again.
• For help, reply HELP or contact us at (916) 877-9229 or Info@ultimate-stones.com.
• Wireless carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell or rent your personal information. We share information only:

• With service providers that help us run our business (such as website hosting, scheduling, customer management, and message delivery). These providers may use your information only to perform services for us.
• When required by law or to protect our rights, property, or safety.

5. Cookies and Advertising Tools

We use cookies and tools such as the Meta Pixel, the Meta Conversions API, and Google Analytics. These help us understand how visitors use our website and measure how our ads perform. We do not share mobile phone numbers or text messaging consent through these tools.

You can block or delete cookies through your browser settings. You can also manage interest-based ads through your Meta ad preferences and Google Ad Settings. Our website does not currently respond to "Do Not Track" browser signals.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

7. Data Retention

We keep your information only as long as needed to provide our services, maintain business records, and comply with the law. If you opt out of text messages, we keep a record of your opt-out so we can honor it.

8. Your Choices

You may ask us to access, correct, or delete your personal information by contacting us using the information below. You can stop text messages at any time by replying STOP, and you can unsubscribe from emails using the link in any email we send.

9. Children's Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: